City of Kigali
Gasabo, Kicukiro, and Nyarugenge: usually within 2 hours on eligible orders placed during working hours, when items are in stock.
Shipping
Delivery times by location
We aim to get your order to you quickly. How long it takes depends on where you are — below are typical delivery windows in hours, from when your order is confirmed and in stock.
Northern & Southern provinces
Burera, Gakenke, Musanze, Huye, Muhanga, Nyanza, and nearby districts: typically 24 to 48 hours after dispatch.
Eastern & Western provinces
Bugesera, Kayonza, Nyagatare, Rubavu, Rusizi, Karongi, and other districts farther from Kigali: typically 24 to 48 hours after dispatch.
Track your order
You will get SMS or email when your order is on the way. Check My Orders for live updates. If delivery passes the window for your area, contact us with your order number.
Questions about a shipment?
Share your order number and delivery location — we will check packing, dispatch, and rider status.
